Returning to Vancouver in Spring 2020


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Individual Ticket TBD
Vantage Point Member Deal  TBD

Group deal purchase 4 tickets or more for your organization 


BOSS 2020

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BOSS: Building Organizational & Sector Sustainability

BOSS is BC's Not-For-Profit Leadership Conference
Spring 2020 | Location TBD | 

BOSS is back for its fourth year...bigger, better, BOSS-IER! Vantage Point's innovative 
one-day not-for-profit leadership conference will once again convene seasoned and emerging leaders, board members and volunteers in a shared space to develop competencies, skills and tools.

BOSS 2020 is a space for dialogue and game-changing tactics on how not-for-profits approach leadership. Over 250 sector leaders will connect and tackle sector challenges like shared-leadership and communicating impact while levelling up their skills. 

Be the first to know more with our BOSS newsletter!



Marriott Pinnacle Hotel
1128 West Hastings Street

Vancouver, BC V6E 4R5

(604) 684-1128

Looking for somewhere to stay?
Visit Tourism Vancouver for hotel accommodation available in the area.

Bicycle Parking

There will be secure bike storage available at the venue. Please bring your bike into the lobby and notify a staff member that you are here for the conference. There are also several Mobi Shaw Go bike stations near by, (the closest station is near Pender & Burrard).

Parking Rates

Parking at the venue is available and accessible from the south side of Hastings St.
P3 – P5 is available for conference parking
$15 prior 9:00am until 6pm
$28 after 9:00am until 6pm
$12 additional fee if you intend to use the space after 6pm
$12/hour to a maximum of $43 per day for valet service

Nearby Parking Lots
For more parking options visit parkopedia


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Discover the great selection of sessions at BOSS 2020!

Presentation files are now posted for most sessions so you can view the presentation content to decide which sessions you would like to attend.


Build Your Organization’s Financial Capacity

Presenter: Gordon Holley, President & CEO, Humanity Financial Management Inc.

Presentation File

This session offers the opportunity for not-for-profit leaders to grow their understanding of theirorganization’s financial capacity. Learn the key components of financial capacity and what it means for not-for-profits. The financial capacity of an organization depends on the strength of these four components: 1) its ability to attract predictable and diversified financial resources; 2) its ability to protect financial assets and reputations; 3) the quality of its financial management and budgeting and reporting processes; and 4) the financial skills and experience of its staff and board. Gordon Holley will break down these concepts and provide participants with practical suggestions on how to become a more financially resilient organization. Come away from this session with key insights to improve the
financial capacity of your organization and improve your organization’s financial peace of mind.


Climbing Mountains: The path to financial, managerial, cultural, and technological greatness

Presenter: Andrea Gutierrez, Director of Operations, Ecojustice

​Presentation File

Similar to climbing a mountain, running a not-for-profit organization requires leadership, planning, expertise, resilience and, most importantly, teamwork. The OMG (Operations Management Group) would know. They are a group of 20 purpose-driven leaders from Vancouver-based organizations who come together to share insights and best practices. Through collaborating together, they’ve learned what it takes to get to the top! Along the way, they have acquired a wealth of knowledge and are excited to share it with other leaders, with a focus on small to medium sized organizations. Join Ecojustice’s Director of Operations, Andrea Gutierrez guides your organization to create strong finances, management, human resources, facilities, and technology practices to achieve excellence.


Decolonizing the Executive Director Hiring Process: From theory to practice

Presenters: Pivot Legal Society

​Presentation File

Pivot Legal Society primarily serves and partners with Indigenous folks and people of colour. When their executive director announced her departure, the board determined that applying an equity lens was of critical importance in identifying their next leader – who would also be the first external candidate to lead the organization. Along the way, they navigated difficult conversations and now have lessons to share from the process. Join Pivot to learn about their journey of putting the work of decolonization into practice, and hear from one of their hiring committee members.


Governance at Various Stages of Organizational Development

Moderator: Mark Friesen, Director of Capacity Development, Vantage Point
Qudsia Ahmed, Director, Board Director, Young Women in Business
Bhupie Dulay, Board President, Surrey Women's Centre
Alex Nixon, Executive Director, White Rock BIA

What do we mean by good governance? What does it actually look like? Good and effective not-for-profit governance may look quite different across the abundance of organizations in the sector. This panel will explore a variety of perspectives on governance and alternative governance practices, based on your organization's stage of development. Each panelist brings their unique experience with board governance. They will be sharing decision-making practices that have been used at particular stages in an organization's lifecycle, from start up, to growth to mature organizations. Governance will not look the same through your organization's development and history - join this panel to build the knowledge to implement alternative approaches that are aligned with your organization's lifecycle. 


How Small Not-For-Profits Can Use a CRM

Presenter: Jasonda Desmond, Head of Customer Experience, Keela

​Presentation File

Tech solutions can be applied to not-for-profit organizations – big or small. Jasonda, head of Customer Experience at Keela, walks you through an in-depth look at how small not-for-profits can benefit from a Contact Relationship Management solution, taking a look at the most common jobs done in the not-for-profit world. If you are looking to level up your organization’s impact, and get your team working smarter, this is the session for you. Technology should empower not-for-profits - not burden them. After this session, you’ll feel more confident about adopting technology.


Navigating the World of Risk and Insurance: Not-for-profit edition!

Kawkab Jamal, Head of Insurance Operations, Strategy and Risk, SCU Insurance Services Ltd., a Vancity Company
Mary Childs, Associate Counsel, Miller Thomson LLP

Presentation File

Every not-for-profit organization can benefit from understanding basic risk principles and how to navigate the world of insurance. Join this session to hear from two not-for-profit experts: Mary Childs, a lawyer, and Kawkab Jamal, an insurance expert. Gain in-depth knowledge about legal risk and how insurance can mitigate risk in your organization. Learn what to consider when doing your risk assessment, including measures you can take to reduce the risk of legal liability. Come away from this session with a greater understanding of key legal concepts so you can make informed decisions about practical measures to protect your organization.


Mission Driven Grant-writing for Organizational Success!

Presenter: Alison Brewin, Executive Director, Vantage Point

Presentation File

Grant writing is an art, not a science. Alison will share key insights on how to identify the grants that will add value to your organization, and how to develop winning proposals. She shares her strategic thinking, first-hand experience, as well as practical tips and tools to support your success from start to finish. She will highlight approaches to attract funding that fit the priorities of your organization. Learn how to say no to grants that don’t have alignment with your mission, while learning that grants are just one piece of the fund development puzzle. Get ready to ask yourself about your current grant-writing process and how it can better support your organization’s ability to make an impact.


Personal Resilience: Bringing your best to your professional and personal life

Presenter: Dr. Marie-Helene Pelletier, Psychologist and Resilience Expert, Dr. Marie-Helene Pelletier Inc

Presentation File

How resilient are you? It’s a question worth asking. Our ability to be resilient, or bounce back, can have a significant influence on how we manage stress and interact with our colleagues and clients, on our mental and physical health, and, ultimately, on our success. The good news is that resilience can be built and improved. This session provides research-based tips to help you build and protect your resilience and support the resilience of others, whether at work or in your personal life. You may be surprised at how applying some basic principles of cognitive behavioural research can produce positive results in your life.


Performance Management Without Ratings: Lessons for success 


Kyla Nicholson, Senior Consultant, LoganHR Consulting 

Vincent Chow, Partner, LoganHR Consulting       


​Presentation File


More than ever we’re hearing about organizations transforming annual reviews of past performance into a new practice - no rating performance processes. Focused on leveraging performance through frequent meaningful discussion, no rating processes have a unique opportunity to succeed in the not-for-profit world, where performance is commonly driven by shared sense of purpose and focus on development, over monetary rewards. People tend to agree that old school performance management is not effective, let’s move towards no rating processes that make a genuine impact on employee performance. Join this session to see if no ratings performance management is right for your organization.




Planning, Delivery, and Impact: Project Management in the not-for-profit sector (Panel)

Moderator: Shawn Hawkins
Caitlin Quinn, Manager of Lending Programs, Network of Inner City Community Services Society
Clemencia Gomez, Executive Director, South Granville Seniors Centre
Sasha Soldo, Volunteer Project Manager
Vessa Samson, Volunteer Project Manager

PM-Volunteers is a made-in-BC grassroots organization focusing on the needs of the not-for-profit sector and also on certified project managers residing in BC. They started in 2010 with one project and today they are close to having 200 projects completed with a cross-section of the not-for-profit sector, big and small. This panel will include three not-for-profit leaders who will explore how project management approaches make a difference in their organizations. Join this case-study style panel to learn how PM-Volunteers operates, the range of projects they get involved in, and hear how not-for-profits have benefitted.


Shift up: Move beyond buzzwords and build a culture of authentic collaboration

Presenter: Ben Ziegler, Collaboration & Conflict Management Specialist, Collaborative Journeys

​Presentation File

Positive, collaborative workplaces are an important driver for success. They read into virtually all organization performance metrics from lower health costs and absenteeism, to higher productivity, greater return on financial investment, improved client satisfaction, and easier recruitment. Moving beyond the buzzwords, this session explores the underlying principles and practices associated with healthy, collaborative workplaces. Ethical leadership and authentic relationships are emphasized. Innovative models for collaborative action are shared. Constructive responses to common collaboration “people” problems, and roadblocks, are discussed. Collaboration begins with you! Bring your collaboration challenges. We’ll do some quick-and-dirty collaborative problem-solving.


Turning Reconciliation into Action

Presenter: Sherry Small, Programs Officer, Metro Vancouver Aboriginal Executive Council

​Presentation File

Learn meaningful engagement approaches between Indigenous and non-Indigenous communities so that the best of both worlds can come together to strengthen responses and learn from one another. This session describes approaches that can result in change, using assets-based language. As circumstances increasingly stretch the bottom line, new ways of looking at things can build bridges across sectors or communities that are working toward common goals.




Alison Brewin

Executive Director, Vantage Point

As the Executive Director of Vantage Point, Alison is responsible for implementing the vision and mission of the organization - to convene, connect and equip BC’s not-for-profit sector. Alison was trained in law but pursued a career in not-for-profit management including 12 years with the women’s equality organization, West Coast LEAF, and 8 years as a not-for-profit management consultant. She teaches in SFU’s Non-Profit Management Certificate Program. Alison and her family live in East Vancouver.


Andrea Gutierrez 
Director of Operations, Ecojustice

Andrea is an instinctively positive, process-oriented, strategic thinker who believes in the people side of business. Her background includes experience in Human Resources, and she is currently the Director of Operations for Ecojustice where she oversees HR, IT, support staff, office management, and facilities. Her focus is to ensure that Ecojustice has the best possible tools, training, and support to build the case for a better earth. Andrea has a BA in Psychology, an MBA from UBC in Strategic Management, and is a member of the OMG (Operations Management Group).


Ben Ziegler

Collaboration & Conflict Management Specialist Collaborative Journeys

Ben is a consultant and mediator. He helps workplace leaders deal with collaboration and conflict management challenges; through 1:1 coaching, facilitated conversations, situation assessments, system designs, and training. As a volunteer, he facilitates a family caregiver support group, co-chairs his neighbourhood land-use development committee, and is an advisor on international projects with the not-for-profit, the Canadian Executive Service Organization. Ben is a Certified Workplace Fairness Analyst, BC Mediator Roster member, and a faculty member at Royal Roads University.

Dara Parker

Board Member & Hiring Committee Chair, Pivot Legal Society

Dara is the Executive Director of Social Venture Partners (SVP) Vancouver, a network of engaged philanthropists who invest time, money and expertise in building capacity for local not-for-profits. Previously Dara spent 4 years as the Executive Director of QMUNITY, BC’s Queer Resource Centre. Dara volunteers on the Board of Pivot Legal Society, tackling the root causes of poverty and social exclusion across Canada. She is also the co-founder of Lezervations, a not-for-profit facilitating networking events for queer and trans women. When Dara is not working, she is a mediocre volleyball player.

Gordon Holley 

President & CEO, Humanity Financial Management Inc. 

Gordon Holley, CPA, CA is the president and CEO of Humanity Financial Management (HFM), a CPA firm dedicated to helping charities and not-for-profit organizations build internal financial confidence and external financial credibility. He has over 35 years of not-for-profit board experience – mostly in the role of Treasurer. He currently sits on three boards. Gordon currently facilitates most of Vantage Point’s Financial Governance workshops and is a director on Vantage Point’s board. He is the only licensed facilitator of the Certified Non-Profit Accounting Professional program (CNAP) in Canada.


Jasonda Desmond

Head of Customer Experience, Keela

As the Head of Customer Experience at Keela, Jasonda spends her time talking to not-for-profits, supporting them to level up their impact with technology. With years of experience in customer success in the tech world, she has been able to empower small not-for-profits with her mix of empathy and expertise. Regardless of an individual’s comfort level with technology, Jasonda’s specialty is helping everyone in the room feel confident with their tools.


Kawkab Jamal

Head of Insurance Operations, Strategy and Risk, SCU Insurance Services Ltd., a Vancity Company

Backed by extensive experience in senior leadership, people management and business development, Kawkab leads strategic transformation at SCU Insurance, a multi-line insurance brokerage owned by Vancity Credit Union. Kawkab is a values-based co-operative leader with over 25 years in the insurance industry and she is passionate about leading and advocating for values-based organizations to ensure their financial sustainability to positively impact society and the environment. She holds a Bachelor of Science (UBC) and Master of Management Co-operatives and Credit Unions (MMCCU) from St. Mary’s University, Halifax.


Kevin Barlow

Taking Reconciliation to Action, Metro Vancouver Aboriginal Executive Council

Kevin Barlow is Mi'kmaq from New Brunswick and CEO of MVAEC. He has worked his entire career for and with Indigenous people. His agency is described as a Think and Lead organization exploring areas such as reconciliation; cultural competency; Indigenous collective impact; Indigenous psychology of poverty and more. He offers practical insights and tools to working with Indigenous people and organizations.


Kyla Nicholson 

Senior Consultant, LoganHR Consulting 

Kyla brings experience working with clients in private, public, and not-for-profit sectors to design and facilitate organizational learning, performance programs and employee engagement initiatives. She focuses her approach on translating complex solutions into practical systems and tools that support individuals and teams to contribute to organizational success. Kyla was a co-presenter at the 2018 CPHR Annual Conference along with her client for the session “A No Rating Performance Process: A Success Story at BC Assessment”.


Dr. Marie-Helene Pelletier

Psychologist and Resilience Expert, Dr. Marie-Helene Pelletier Inc

Dr. Marie-Hélène Pelletier is a psychologist with over 20 years of experience in clinical, counselling, and workplace psychology and holds a Ph.D. in counselling psychology and an MBA from UBC. Marie-Helene is a director on the board of International Association of Applied Psychology and past director on the board of the Canadian Psychological Association. She has authored a number of industry and academic publications and was won numerous academic and industry awards, including the Industry Leadership Award from Benefits Canada.


Mark Friesen

Director, Capacity Development, Vantage Point

Mark Friesen is the Director of Capacity Development at Vantage Point, where he assists not-for-profit organizations throughout BC with strategic planning, governance, and capacity building. Mark excels at assessing governance structures and finding democratic solutions to organizational challenges. At Vantage Point, Mark can be found facilitating new and seasoned not-for-profits at various stages in their organizational life cycle. Mark received his Masters’ in Urban Studies at SFU. Mark has served as a volunteer, association founder, and an executive director, and has led fundraising, strategic planning, and program development efforts in the sport sector for over 14 years. 


Mary Childs
Associate Counsel, Miller Thomson LLP

Mary is a lawyer in the Vancouver office of Miller Thomson LLP. She works with charities, not-for-profits, co-operatives, and social enterprises. Mary advises clients on everything from incorporation and applying for charitable status, to amalgamation and winding up. She has also served on the boards of several charities.


Sherry Small
Programs Officer, Metro Vancouver Aboriginal Executive Council (MVAEC)

Sherry Small is Nisga’a from Laxgalts’sp (Greenville). Her Nisga’a name is Anhluut’uukwsim Gaak’, meaning having spiritual and moral worth. Sherry has worked as an advocate for many years using education and culture as tools for community change. She works to strengthen the spirit as a way of supporting community healing on inter-generational levels, and to empower individuals through sharing tools to influence change. Sherry has worked in not-for-profit organizations, all levels of government and faith organizations. She graduated from SFU with her MEd Curriculum & Instructions: Justice, Law & Ethics.


Vincent Chow   

Partner, LoganHR Consulting      

With a valuable combination of global HR consulting and corporate experience, Vincent is well known for his ability to understand the underlying issues in any situation, and for his straightforward approach to business. He is a Partner and co-founder of LoganHR, a BC-based HR firm specializing in compensation, performance management, and career transition. He is a Certified Compensation Professional, a past Chair of the BC region of WorldatWork, and Chair of the 2015 CPHR Annual Conference. He is a frequent speaker on topics of compensation and performance.

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