Convened by Vantage Point September 28, 2018 l Vancouver, BC


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Registration includes the cost of conference, light refreshments, lunch and entry to the social networking event following the conference program.

Register for Vantage Point's not-for-profit leadership conference BOSS 2018!

Individual Ticket $260
Vantage Point Member Deal
Call Nav Nagra at 604.637.8295 (available until August 31st) 



Group deal purchase 4 tickets or more for your organization 
Call Nav Nagra at 604.637.8295

$200 per person 
(save $60 per ticket!)


  • BOSS 2018 tickets are non-refundable
  • Tickets are transferable until September 25, 2018 at 4:00pm PT
  • Registration opens at 7:30am



Meet our fantastic sponsors at the lunchtime BOSS 2018 Knowledge Fair.

Presenting Sponsor


Community Sponsors






Partner Sponsors

      Fortis BC is a sponsor at BOSS 2018.

                LOGAN HR is a sponsor at BOSS 2018




BOSS 2018

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BOSS: Building Organizational & Sector Sustainability

BOSS is BC's Not-For-Profit Leadership Conference
September 28, 2018 | Marriott Pinnacle Downtown | 

BOSS is back for its fourth year...bigger, better, BOSS-IER! Vantage Point's innovative 
one-day not-for-profit leadership conference will once again convene seasoned and emerging leaders, board members and volunteers in a shared space to develop competencies, skills and tools.

BOSS 2018 is a space for dialogue and game-changing tactics on how not-for-profits approach leadership. Over 250 sector leaders will connect and tackle sector challenges like shared-leadership and communicating impact while levelling up their skills. 

Register Today!




Marriott Pinnacle Hotel
1128 West Hastings Street

Vancouver, BC V6E 4R5

(604) 684-1128

Looking for somewhere to stay?
Visit Tourism Vancouver for hotel accommodation available in the area.

Bicycle Parking

There will be secure bike storage available at the venue. Please bring your bike into the lobby and notify a staff member that you are here for the conference. There are also several Mobi Shaw Go bike stations near by, (the closest station is near Pender & Burrard).

Venue Parking Rates:

Hotel parking is available and accessible from the south side of Hastings St.
P3 – P5 is available for conference parking
$15 prior 9:30am until 6pm
$28 after 9:30am until 6pm
$12 additional fee if you intend to use the space after 6pm
$27 for valet service (all day)

Nearby Parking Lots:
Metro Parking Lots ($20 All Day Max to 6pm / Early Bird $13.50 before 8:30am to 6pm)
My Parking: (Daily: $17 until 6pm, evenings for monthly parkers only)
For more parking options visit parkopedia


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Darren Dahl is BOSS

Darren Dahl is the Senior Associate Dean – Faculty, Director of the Robert H. Lee Graduate School, and the B.C Council Innovation Professor at the University of British Columbia. His current research interests are in the areas of new product design and development, creativity, consumer product adoption, the role of social influence in consumer behavior, and understanding the role of self-conscious emotions in consumption. His research has been presented at numerous national and international conferences, and published in various texts and such journals as the Journal of Marketing Research, Journal of Marketing, Journal of Consumer Research, Management Science, and Journal of Consumer Psychology

Darren is currently the editor-in-chief of the Journal of Consumer Research and serves on the editorial board of the Journal of Marketing Research, Journal of Marketing, and the International Journal of Research in Marketing. Professor Dahl teaches courses in Consumer Behavior, Marketing Research, and Strategic Marketing Analysis at the undergraduate, MBA, and executive education levels. He has won awards for both his research (e.g., Sauder School of Business Senior Research Award) and his teaching (e.g., 3M Teaching Fellow, Economist Business Professor of the Year) efforts.

Before coming to UBC he held a faculty appointment at the University of Manitoba for four years. He also has been a visiting professor at Stanford (2009), Columbia University (2008), Hong Kong University of Science and Technology (in 1997 and in 2001) and the Thammasat University in Thailand (2005, 2006). He has been an invited speaker at numerous universities including Harvard, Chicago Graduate School of Business, Yale, University of Michigan, Wharton, Columbia, Cornell, NYU, University of Southern California, the London Business School, National University of Singapore, and at INSEAD in Fontainebleau, France. 

Before entering academia Dr. Dahl worked with Coopers & Lybrand chartered accountants in the areas of audit and insolvency. He has consulted and organized education programs for a number of non-profit and for-profit organizations such as Cathay Pacific, Procter & Gamble, Xerox, General Electric, YVR, Vancouver Public Health, Teekay Shipping, Hagensborg Foods, Lulu Lemon Athletica, Earls Restaurants, BCLC, Agent Provocateur, Daehong Advertising – Korea, and LIC India. Professor Dahl received his Ph.D. from the University of British Columbia.




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Build Your Organization’s Financial Capacity

Presenter: Gordon Holley, President & CEO, Humanity Financial Management Inc.

This session offers the opportunity for not-for-profit leaders to grow their understanding of their organization’s financial capacity. Learn the key components of financial capacity and what it means for not-for-profits. The financial capacity of an organization depends on the strength of these components: 1) its ability to attract predictable and diversified financial resources; 2) its ability to protect financial assets and reputations; 3) the quality of its financial management and budgeting and reporting processes; and 4) the financial skills and experience of its staff and board. Gordon Holley will break down these concepts and provide participants with practical suggestions on how to become a more financially resilient organization. Come away from this session with key insights to build the financial capacity of your organization and improve your organization’s financial peace of mind.


Climbing Mountains: The path to financial, managerial, cultural, and technological greatness

Presenter: Andrea Gutierrez, Director of Operations, Ecojustice

Similar to climbing a mountain, running a not-for-profit organization requires leadership, planning, expertise, resilience, and most importantly, teamwork. The OMG (Operations Management Group) would know. We’re a group of 20 purpose-driven leaders from Vancouver-based organizations who come together to share insights and best practices. Through collaborating with each other, we’ve learned what it takes to get to the top! Along the way, we have acquired a wealth of knowledge that we’ve distilled and are excited to share with other leaders, with a focus on small to medium sized organizations. Join Ecojustice’s Director of Operations, Andrea Gutierrez on how to guide your organization to create strong finances, management, human resources, facilities and technology to achieve excellence in these areas.


Decolonizing the Executive Director Hiring Process: From Theory to Practice

Presenters: Pivot Legal Society

Pivot primarily serves and partners with Indigenous folks and people of colour. When our executive director announced her departure, the board determined that applying an equity lens was of critical importance in identifying our next leader – who would also be the first external candidate to lead the organization. Along the way, we navigated difficult conversations and now have lessons to share from the process. Join us to learn about our journey of putting the work of decolonization into practice, and hear from one of our hiring committee members, as well as our new executive director.


Governance at various stages of organizational development

Moderator: Mark Friesen, Director of Capacity Development, Vantage Point
Panelists: TBA

What do we mean by good governance? What does it actually look like? Good and effective not-for-profit governance may look quite different across the abundance of organizations in the sector. This panel will explore a variety of perspectives on governance and alternative governance practices, based on your organization's stage of development. Each panelist brings their unique experience with board governance. They will be sharing decision-making practices that have been used at particular stages in an organization's lifecycle, from start up, to growth to mature organizations. Governance will not look the same through your organization's development and history - join this panel to build the knowledge to implement alternative approaches that are aligned with your organization's lifecycle. 


How Small Not-For-Profits Can Use a CRM

Presenter: Jasonda Desmond, Head of Customer Experience, Keela

Tech solutions can be applied to not-for-profit organizations – big or small. Jasonda, head of Customer Experience at Keela, will walk the room through an in-depth look at how small not-for-profits can benefit from a CRM, taking a look at the most common jobs done in the not-for-profit world. If you are looking to level up your organization’s impact, and get your team working smarter, this is the session for you. Technology should empower not-for-profits - not burden them. After this session, you'll feel more confident about adopting technology.


Navigating the world of risk and insurance: not-for-profit edition!

Kawkab Jamal, Head of Insurance Operations, Strategy and Risk, SCU Insurance Services Ltd., a Vancity Company
Mary Childs, Associate Counsel, Miller Thomson LLP

Every not-for-profit organization can benefit from understanding basic risk principles and how to navigate the world of insurance. Join this session to hear from two leaders: Mary Childs a lawyer and Kawkab Jamal an insurance expert that specialize in supporting not-for-profit organizations on these issues. Gain in-depth knowledge about legal risk and how insurance can mitigate risk in your organization. You will learn what to consider when doing your risk assessment, including measures you can take to reduce the risk of legal liability. Come away from this session with a greater understanding of key legal concepts, so you can make informed decisions about practical measures to protect your organization. Get those burning questions answered and bring this essential knowledge back to your organization.


Mission driven grant-writing for organizational success!

Presenter: Alison Brewin, Executive Director, Vantage Point

Grant writing is an art, not a science. Alison will share key insights on how to identify the grants that will add value to your organization, and how to develop winning proposals. She will share her strategic thinking, first-hand experience, as well as practical tips and tools to support your success from start to finish. She will highlight approaches to attract funding that fit the priorities of your organization. Learn how to say no to grants that don’t have alignment with your mission while learning that grants are one piece of the fund development puzzle. Get ready to ask yourself about your current grant-writing process and how it can better support your organization’s ability to make an impact.


Personal Resilience: Bringing your best to your professional and personal life

Presenter: Dr. Marie-Helene Pelletier, Psychologist and Resilience Expert, Dr. Marie-Helene Pelletier Inc

How resilient are you? It’s a question worth asking. Our ability to be resilient, or bounce back, can have a significant influence on how we manage stress and interact with our colleagues and clients, on our mental and physical health, and, ultimately, on our success. The good news is that resilience can be built and improved. This session provides research-based tips to help you build and protect your resilience and support the resilience of others, whether at work or in your personal life. You may be surprised at how applying some basic principles of cognitive behavioural research can produce positive results in your life. 


Performance Management Without Ratings: Lessons for Success 


Kyla Nicholson, Senior Consultant, LoganHR Consulting 

Vincent Chow, Partner, LoganHR Consulting       


More than ever we’re hearing about organizations transforming annual reviews of past performance into new school, no rating performance processes. Focused on leveraging performance through frequent meaningful discussion, no rating processes have a unique opportunity to succeed in the not-for-profit world, where performance is commonly driven by shared sense of purpose and focus on development, over monetary rewards. People tend to agree that old school performance management is not effective, let’s move towards no rating processes that make a genuine impact on employee performance. Join this session to see if no ratings performance management is right for your organization.



Planning, Delivery, and Impact: Project Management in the Not-For-Profit Sector (Panel)

Moderator: Shawn Hawkins
Panelists: TBA

PM-Volunteers is a made-in-BC grassroots organization focusing on the needs of the not-for-profit sector and also on certified project managers residing in BC. We started in 2010 with one project and today we are within spitting distance of 200 projects completed with a cross-section of the not-for-profit sector, big and small. This panel will include three not-for-profit leaders who will explore how project management approaches make a difference in their organizations. Participants will learn how PM-Volunteers operates, the range of projects we get involved in, and how specific not-for-profits have benefitted.


Shift up: Move beyond buzzwords and build a culture of authentic collaboration

Presenter: Ben Ziegler, Collaboration & Conflict Management Specialist, Collaborative Journeys

Positive, collaborative workplaces are an important driver for success. They read into virtually all organization performance metrics: from lower health costs and absenteeism, to higher productivity, greater return on financial investment, improved client satisfaction, and easier recruitment. Moving beyond the buzzwords, this session explores the underlying principles and practices associated with healthy, collaborative workplaces. Ethical leadership and authentic relationships are emphasized. Innovative models for collaborative action are shared. Constructive responses to common collaboration “people" problems, and roadblocks, are discussed. Collaboration begins with you! Bring your collaboration challenges. We’ll do some quick-and-dirty collaborative problem-solving.


Turning Reconciliation into Action

Presenter: Kevin Barlow, Taking Reconciliation to Action, Metro Vancouver Aboriginal Executive Council

An Indigenous leader in the non-profit sector for his entire career, Kevin Barlow will share insights into Indigenous non-profits. Using assets-based language, this session will describe approaches that can result in change. As circumstances increasingly stretch the bottom line, new ways of looking at things can build bridges across sectors or communities that are working toward common goals. Meaningful engagement between Indigenous and non-Indigenous communities will be framed in ways that the best of both worlds come together to strengthen responses and learn from one another.



Download a PDF copy of the schedule here.

7:30am - 5:00pm  

Registration & Info Desk Open
8:30am - 9:30am

Welcome + Keynote

Janice Campbell (traditional welcome)
Alison Brewin & Michael Ahorn (introduction)

Darren Dahl (keynote)

  Break (9:30am - 9:45am)
9:45am - 12:00am BREAKOUT SESSIONS

Turning Reconciliation into Action 


Kevin Barlow

Personal Resilience: Bringing your best to your professional and personal life

Dr. Marie-Helene Pelletier

Shift up: Move beyond buzzwords and build a culture of authentic collaboration

Ben Ziegler 

Decolonizing the Executive Director Hiring Process: From Theory to Practice

Pivot Legal Society

15 minute break included  

12:00pm - 1:30pm




Knowledge Fair

Table topics hosted by our sponsors.

1:30pm - 2:30pm BREAKOUT SESSIONS

Mission driven grant-writing for organizational success! 

Alison Brewin



Climbing Mountains: The path to financial, managerial, cultural, and technological greatness

Andrea Gutierrez

Governance at Various Stages of Organizational Development


Moderator: Mark Friesen

Navigating the world of risk and insurance: not-for-profit edition!

Kawkab Jamal

Mary Childs

  Break (2:30pm - 2:45pm)
2:45pm - 3:45pm BREAKOUT SESSIONS

Performance Management Without Ratings: Lessons for Success

Kyla Nicholson & Vincent Chow

Build Your Organization’s Financial Capacity 

Gordon Holley


Planning, Delivery, and Impact: Project Management in the Not-For-Profit Sector


Moderator: Shawn Hawkins

How Small Not-For-Profits Can Use a CRM 

Jasonda Desmond

3:45pm - 4:15pm


Alison Brewin & Gordon Holley

4:15pm - 5:15pm Post-BOSS Networking Party


8d8aweh3sumpblunka7m presenters

Alison Brewin

Executive Director, Vantage Point

As the ED of Vantage Point, Alison is responsible for implementing the vision and mission of the organization - to convene, connect and equip BC's not-4-profit sector. Alison was trained in law but pursued a career in non-profit management including 12 years with the women's equality organization West Coast LEAF and 8 years as a non-profit management consultant. She teaches in SFU's Non-Profit Management Certificate Program. She and her family live in East Vancouver.


Andrea Gutierrez

Director of Operations, Ecojustice

Andrea is an instinctively positive, process-oriented, strategic thinker who believes in the people side of business. Her background includes experience in Human Resources, and she is currently the Director of Operations for Ecojustice where she oversees HR, IT, support staff, office management, and facilities. Her focus is to ensure that Ecojustice has the best possible tools, training, and support to build the case for a better earth. Andrea has a BA in Psychology, UBC MBA in Strategic Management, and is a member of the OMG (Operations Management Group).


Ben Ziegler

Collaboration & Conflict Management Specialist Collaborative Journeys

Ben is a consultant and mediator. He helps workplace leaders deal with collaboration and conflict management challenges; through 1:1 coaching, facilitated conversations, situation assessments, system designs, and training. As a volunteer, he facilitates a family caregiver support group, co-chairs his neighbourhood land-use development committee, and is an advisor on international projects with the (NGO) Canadian Executive Service Organization. Ben is a Certified Workplace Fairness Analyst, BC Mediator Roster member, and A/Faculty at Royal Roads University.


Gordon Holley 

President & CEO, Humanity Financial Management Inc. 

Gordon Holley, CPA, CA is the president and CEO of Humanity Financial Management (HFM), a CPA firm dedicated to helping charities and not-for-profit organizations build internal financial confidence and external financial credibility. He has over 35 years of not-for-profit board experience – mostly in the role of Treasurer. He currently sits on three boards. Gordon currently facilitates most of Vantage Point’s Financial Governance Workshops and is a Director on Vantage Point’s board. He is the only licensed facilitator of the Certified Non-Profit Accounting Professional program (CNAP) in Canada.


Jasonda Desmond

Head of Customer Experience, Keela

Jasonda is the Head of Customer Experience at Keela. In this role, she spends her time talking to not-for-profits, supporting them level up their impact with technology. With years of experience in Customer Success in the tech world, she has been able to empower small not-for-profits with her mix of empathy and expertise. Regardless of an individual's comfort level with technology, Jasonda's specialty is helping everyone in the room feel confident with their tools.


Kawkab Jamal

Head of Insurance Operations, Strategy and Risk, SCU Insurance Services Ltd., a Vancity Company

Backed by extensive senior leadership, people management and business development experience Kawkab leads strategic transformation at SCU Insurance, a multi-line insurance brokerage owned by Vancity Credit Union. Kawkab is a values-based co-operative leader with over 25 years in the insurance industry who is passionate about leading and advocating for values-based organizations to ensure their financial sustainability for positive impact to society and the environment. She holds a Bachelor of Science degree (UBC) and Master of Management Co-operatives and Credit Unions (MMCCU) degree (St. Mary's University, Halifax).


Kevin Barlow

Taking Reconciliation to Action, Metro Vancouver Aboriginal Executive Council

Kevin Barlow is Mi'kmaq from New Brunswick and CEO of MVAEC. He has worked his entire career for and with Indigenous people. His agency is described as a Think and Lead organization exploring areas such as reconciliation; cultural competency; Indigenous collective impact; Indigenous psychology of poverty and more. He offers practical insights and tools to working with Indigenous people and organizations.


Kyla Nicholson 

Senior Consultant, LoganHR Consulting 

Kyla brings experience working with clients in private, public, and not-for-profit sectors to design and facilitate organizational learning, performance programs and employee engagement initiatives. She focuses her approach on translating complex solutions into practical systems and tools that support individuals and teams to contribute to organizational success. Kyla is a co-presenter at the 2018 CPHR Annual Conference along with her client for the session “A No Rating Performance Process: A Success Story at BC Assessment”.


Dr. Marie-Helene Pelletier

Psychologist and Resilience Expert, Dr. Marie-Helene Pelletier Inc

Dr. Marie-Hélène Pelletier is a psychologist with over 20 years of experience in clinical, counselling, and workplace psychology and holds a Ph.D. in counselling psychology and an MBA from UBC. Marie-Helene is a Director on the board of International Association of Applied Psychology and past director on the board of the Canadian Psychological Association. She has authored a number of industry and academic publications and was won numerous academic and industry awards, including the Industry Leadership Award from Benefits Canada.


Mark Friesen

Director, Capacity Development, Vantage Point

Mark Friesen is the Director of Capacity Development at Vantage Point, where he assists not-for-profit organizations throughout BC with strategic planning, governance, and capacity building. Mark excels at assessing governance structures and finding democratic solutions to organizational challenges. At Vantage Point, Mark can be found facilitating new and seasoned not-for-profits at various stages in their organizational life cycle. Mark received his Masters’ in Urban Studies at SFU. Mark has served as a volunteer, association founder, and an executive director, and has led fundraising, strategic planning, and program development efforts in the sport sector for over 14 years. 


Mary Childs
Associate Counsel, Miller Thomson LLP

Mary is a lawyer in the Vancouver office of Miller Thomson LLP. She works with charities, not-for-profits, co-operatives and social enterprises. Mary advises clients on everything from incorporation and applying for charitable status, to amalgamation and winding up. She has also served on the boards of several charities.


Vincent Chow   

Partner, LoganHR Consulting      

With a valuable combination of global HR consulting and corporate experience, Vincent is well known for his ability to understand the underlying issues in any situation, and for his straightforward approach to business. He is a Partner and co-founder of LoganHR, a BC-based HR firm specializing in compensation, performance management, and career transition. He is a Certified Compensation Professional, a past Chair of the BC region of WorldatWork, and Chair of the 2015 CPHR Annual Conference. He is a frequent speaker on topics of compensation and performance.

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1183 Melville Street, Vancouver BC

604 875 9144

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